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The holiday season is a special time for families. Across New England, festive traditions bring people together, from decorating trees to baking cookies. In Connecticut, one of the most beloved traditions is the Naugatuck Railroad Christmas Train. This special train ride offers a unique way to celebrate the holidays. But with so many options available, a common question arises: is this local ride worth it for your family?
This detailed guide will help you decide. We’ll explore the history of the railroad, break down the different train rides, analyze ticket costs, and give you an honest look at what the experience is really like. We’ll also cover essential logistical details and provide a balanced verdict to help you make an informed choice. By the end, you’ll know if the Naugatuck Railroad Christmas Train is the perfect addition to your holiday plans.
What Is the Naugatuck Railroad Christmas Train Experience?
Before you can decide if the train is right for you, it’s important to understand what it’s all about. The Naugatuck Railroad is more than just a train. It’s a piece of Connecticut history that’s been lovingly preserved. The annual Christmas train ride is a key event run by the Railroad Museum of New England.
The Legacy of the Railroad Museum of New England
The Railroad Museum of New England, a non-profit organization, is dedicated to preserving the rich railroad heritage of the region. They operate the Naugatuck Railroad as a living museum. This means the tracks you ride on and the train cars you sit in are not just props. They are authentic, historical artifacts.
These trains are part of the original Naugatuck Valley Railroad line. This line once played a vital role in connecting towns and industries throughout the state. The museum’s mission is to share this history with new generations. The Christmas train is a perfect example of this. It combines historical preservation with festive, family-friendly fun. The organization’s dedication is evident in the care they put into restoring and maintaining the locomotives and cars.
A Quick Overview of the Annual Christmas Event
The Naugatuck Railroad’s Christmas celebration isn’t just one event. It’s actually two distinct train rides that run on different schedules. Both rides depart from the historic Thomaston Station, a landmark in its own right. The entire experience is designed to be immersive. The station and train cars are decorated for the season. Elves and other holiday characters welcome you.
The core of the experience is a scenic round-trip journey. The train travels along the Naugatuck River, offering picturesque views of the surrounding landscape. The highlight for many children is the chance to meet Santa Claus. The experience, while charming, is not a Hollywood production. It has a homespun, local feel that many families appreciate.
The Different Train Rides: Choosing Between the Santa Express and Northern Lights Limited
One of the most important things to know is that there are two main holiday train rides. These aren’t just different times of day. They are different experiences. The choice you make will depend on the age of your children and the kind of atmosphere you’re looking for.
The Santa Express: A Classic Daytime Journey
The Santa Express is the Naugatuck Railroad’s classic daytime Christmas train ride. It’s generally scheduled for Fridays, Saturdays, and Sundays in the afternoon. This ride is perfect for families with younger children who might have earlier bedtimes. The daytime lighting allows you to see the scenic views along the Naugatuck River more clearly.
The Santa Express is a festive, family-focused journey. Onboard, elves lead passengers in singing classic Christmas carols. Santa and Mrs. Claus make their way through the train cars, greeting each child. This isn’t a brief wave from a distance. Santa spends time with each family. Every child gets a small gift from Santa’s toy bag and a silver bell. This up-close and personal interaction is a major draw for the Santa Express. The atmosphere is bright, cheerful, and full of energy. This ride is a straightforward, traditional Santa experience.
The Northern Lights Limited: An Evening Trip to Santa’s Workshop
The Northern Lights Limited is the Naugatuck Railroad’s evening holiday train. It’s often referred to by locals as the “North Pole Express.” This ride is more theatrical and magical. The train departs under the cover of nightfall. The cars, both inside and out, are illuminated with a soft, cheerful glow from countless holiday lights. This creates a very special and cozy atmosphere.
The storyline for the Northern Lights Limited is a bit different. The train travels to “Santa’s Workshop” to pick up Santa and Mrs. Claus. When they board, the real fun begins. Just like the Santa Express, Santa and Mrs. Claus visit with each family. The evening journey feels more immersive and enchanting, thanks to the darkness and the train’s beautiful lights. The ride is perfect for families who want a more magical, nighttime experience. The dim lighting and festive atmosphere can make it feel like you’re truly on your way to the North Pole.
Naugatuck Railroad Ticket Cost and What’s Included
A key factor in deciding if the train is “worth it” is the cost. Tickets for the Naugatuck Railroad Christmas Train can vary. They depend on the ride you choose and the seating class you purchase. It’s important to understand these options to set your expectations and budget correctly.
A Breakdown of Ticket Pricing and Seating Classes
Ticket prices are typically tiered, offering different levels of comfort and amenities. The most common classes are:
- Coach Class: This is the most affordable option. It provides bench-style seating in a historical train car. This is a great choice for families who are focused on the experience itself without added frills. Seating is on a first-come, first-served basis within your assigned car, so you’ll want to board with your entire party to sit together.
- First Class/Lounge Cars: These are premium seating options. They often include more comfortable seating, such as individual table seats or swivel parlor car chairs. These tickets usually come with additional amenities. You might receive a hot beverage, a freshly baked cookie, or a souvenir gift bag. These cars offer a more private and luxurious feel.
- Santa’s Lounge: This is the top-tier option. It offers the most exclusive experience. It often includes an observation area and onboard restrooms, which is a significant convenience. Passengers in this class receive special amenities. These can include a brass ornament for adults and an upgraded gift bag for children.
Pricing can vary year to year. It’s essential to check the official Railroad Museum of New England website for the most up-to-date pricing. However, a general range can be helpful for planning. Coach tickets might be around $25-$30 per person, while lounge cars can be significantly higher, perhaps around $50-$80 or more per person. Toddlers under a certain age are typically free but must sit on an adult’s lap.
What Your Ticket Actually Gets You
No matter which class you choose, your ticket includes the core experience. This includes a scenic round-trip train ride. You also get an opportunity to interact with Santa, Mrs. Claus, and the elves. All children receive a gift from Santa and a silver bell to remember the trip.
What you pay for in the higher-priced classes are the comfort and the added perks. For example, a lounge ticket might include hot chocolate and cookies, while coach class passengers would have to purchase those at the station. The premium cars also often have more space and a more intimate atmosphere. This can be a major plus for families wanting a less crowded experience.
Is the Price Fair? Comparing the Value
When evaluating the cost, it’s helpful to compare it to other similar local events. The Naugatuck Railroad ride is a specific type of outing. It’s not a full-day theme park visit or a massive holiday light show. It’s a focused, 90-minute experience.
Many families feel the price for the Coach Class is a fair value. It offers a quality, memorable event without breaking the bank. The higher-tier tickets are a bigger investment. Their value depends on how much you prioritize comfort and the extra amenities. For some, the comfort of a lounge car and the convenience of an onboard restroom are well worth the extra cost. For others, the core experience is what matters most. Ultimately, the perceived value is personal. It depends on your family’s budget and what you hope to get out of the event.
The Onboard Experience: What to Expect During Your Ride
So, what exactly happens once you board the train and it pulls away from Thomaston Station? The experience is carefully orchestrated to be a holiday delight. The key is to manage your expectations. This isn’t a movie set. It’s a historical train run by a dedicated team of volunteers.
Meeting Santa, Mrs. Claus, and the Elves
The main attraction for children is the visit from Santa. This is one area where the Naugatuck Railroad excels. Santa and Mrs. Claus make a point to walk through the train and greet every child. They don’t just pass by. They stop and talk to the children, asking them what they want for Christmas.
The elves are also a big part of the fun. They lead the entire train in Christmas carols. They hand out candy canes and other treats. For the Northern Lights Limited, the elves perform and dance, keeping the energy high. The staff works hard to create a festive and friendly environment.
The Route and the Scenery from Thomaston Station
The journey itself is a major part of the appeal. The train departs from the charming Thomaston Station, a beautifully preserved 19th-century building. The track follows the scenic Naugatuck River. As you ride, you’ll pass through state forest lands and see a different side of the Naugatuck Valley.
The route includes a significant landmark: the Thomaston Dam. The train is one of the only railroads in North America that crosses the face of a dam. The journey is approximately 1 hour and 30 minutes in total. This provides plenty of time to enjoy the scenery and the onboard activities. For the Northern Lights Limited, the scenery is less visible, but the lights on the train and the festive atmosphere create a different kind of magic. The train may even slow down at certain points so you can better enjoy the festive lights and decor along the route.
Refreshments and Souvenirs on the Train
The experience is centered on the ride and the characters, but there are also amenities. On certain trains and in higher seating classes, hot chocolate and cookies are served. This is a nice touch that adds to the cozy holiday feel. The Railroad Museum also has a gift shop at the station. You can purchase souvenirs to remember your trip.
It’s important to remember that refreshments are often tied to specific ticket tiers. If you are in a lower-cost coach car, you may need to purchase your treats separately. This is a key detail to consider when budgeting your trip. The gift from Santa and the bell are the only items included with every child’s ticket, regardless of class.
Practical Planning: A Guide to Logistical Details
A great experience requires good planning. To ensure your day goes smoothly, you need to be aware of the logistical details. From booking tickets to parking, a little preparation goes a long way.
Securing Tickets: How to Book and When to Act
Tickets for the Naugatuck Railroad Christmas Train are a hot commodity. They often sell out very quickly, sometimes months in advance. You cannot wait until the last minute to book. The railroad’s official website is the only place to purchase tickets.
The tickets are not mailed to you. You’ll need to pick them up at the “Will Call” window at Thomaston Station on the day of your event. Make sure to bring your confirmation email or order number. This process is straightforward, but it’s another reason to arrive early.
Getting to the Station: Parking and Arrival
The train departs from Thomaston Station at 242 East Main St in Thomaston, CT. Parking is available on-site and is generally free. However, during the busy Christmas season, parking can become congested. The museum offers a limited number of premium parking passes for an additional fee. This pass guarantees you a spot close to the station. If you don’t purchase a premium pass, plan to arrive with plenty of time to find a spot and walk to the station.
Arrival time is critical. The trains depart on a strict schedule. The museum recommends arriving at least 30 minutes before your departure time. This allows you enough time to park, pick up your tickets, use the restrooms, and board the train. They do not offer refunds for missed trains.
Important Accessibility and Comfort Considerations
The Naugatuck Railroad runs on historical equipment. This presents certain limitations that are crucial to know.
- Wheelchair Accessibility: The train is not wheelchair accessible. Boarding requires climbing stairs. This is an important detail to consider for family members with mobility issues. The station itself has handicapped-accessible parking, but the train cars are not equipped with lifts.
- Restrooms: There are no restrooms in the standard coach cars. Restrooms are available at the station. This is a very important detail, especially for families with small children. You’ll want to make sure everyone uses the facilities before boarding. Some of the premium lounge cars may have onboard restrooms, but you need to verify this when you book your tickets.
- Strollers and Car Seats: Due to the historical nature of the equipment and limited space, strollers and car seats are not permitted on the train. You will need to leave them at the station.
- Special Needs: The railroad offers an “Autism-Friendly Santa Express” on select dates. This ride is designed for children with sensory considerations. The music is played at a lower volume, and the bells are handed out at the end of the trip to prevent constant ringing. This is a thoughtful option that shows the museum’s commitment to being inclusive.
Honest Reviews: What Do Families Really Think?
To provide a complete picture, we need to look at what other people are saying. Online reviews and social media comments can give you a better sense of what to expect. While experiences can vary, some common themes emerge.
Analyzing the Overall Sentiments from Recent Riders
The general consensus from families is that the Naugatuck Railroad Christmas Train is a charming and enjoyable local event. Many people praise the friendly staff and the festive decorations. The train’s historical appeal is also a big plus. It’s not every day you get to ride on an authentic, vintage train car.
Families with young children often have the most positive reviews. The experience is perfectly tailored to a child’s sense of wonder. The up-close visit with Santa is a highlight that many parents mention. The ride is a manageable length, which is great for little ones with short attention spans.
Common Praises and Criticisms from Visitors
Praises:
- Friendly and engaged staff: People consistently mention the volunteers who are cheerful and helpful.
- Authentic historical experience: The vintage train cars and station are a major draw.
- Personal Santa interaction: Santa takes time to visit with each child, making the experience feel special.
- Beautiful scenery: The ride along the Naugatuck River is a big plus, especially for the daytime Santa Express.
- Cozy, festive atmosphere: The holiday decorations and sing-alongs create a wonderful mood.
Criticisms:
- High expectations: Some people who expect a “Disney-level” production can be disappointed. The train ride is a local, grassroots effort.
- Price for premium tickets: The cost of the higher-tier tickets is sometimes a point of criticism, as it can get expensive for a whole family.
- Lack of restrooms: This is a frequent complaint, especially from parents of younger children.
- Sell-out speed: The fact that tickets sell out so quickly is frustrating for those who don’t plan far enough ahead.
- Lack of food: The limited food and drink options on the train are another common point of feedback.
Understanding the “Is It Worth It?” Question
The central question of “is it worth it?” seems to come down to a single factor: expectations. If you go into the experience knowing it’s a charming, local, volunteer-run event and not a large-scale, professional production, you’ll likely have a fantastic time. If you expect a perfect, flawless, and highly polished show, you may be disappointed. The joy of this ride is in its authenticity and simplicity.
Final Verdict: Is the Naugatuck Railroad Christmas Train Right for You?
We’ve covered a lot of ground, from the history and logistics to the different rides and what other people are saying. Now it’s time to summarize everything to help you make your final decision. The Naugatuck Railroad Christmas Train is not for everyone, but it can be a magical experience for the right family.
Who Will Absolutely Love This Experience?
- Families with young children: The simple joy of seeing Santa on a train is a magical, once-in-a-lifetime memory for toddlers and young kids. The short ride length is also perfect for them.
- Fans of trains and history: If you have a train enthusiast in your family, they will appreciate the chance to ride on the historical equipment.
- People who love a traditional, cozy Christmas: If you prefer a charming, homespun feel over a flashy production, this ride is for you. The decorations and sing-alongs are all about classic Christmas cheer.
Who Should Consider Other Options?
- Families with high-tech expectations: If you want a full theatrical production with actors, a detailed storyline, and high-end special effects, you might find this ride underwhelming.
- Families with mobility issues: Due to the lack of wheelchair accessibility, this ride may not be a good fit.
- Families with very tight budgets: While the coach tickets are reasonable, the price can add up quickly, especially if you have a larger family or want a premium experience. The lack of onboard amenities for coach passengers can also be a factor.
Weighing the Pros and Cons for Your Family
Pros:
Cons:
The final verdict is a positive one for the right audience. The Naugatuck Railroad Christmas Train is a delightful tradition that offers a unique and personal holiday experience. For families seeking a charming, classic, and authentic celebration, it is absolutely worth it. Just remember to book early, plan for the logistics, and manage your expectations for a truly wonderful ride.
Frequently Asked Questions (FAQs)
How long is the Naugatuck Christmas train ride?
The train ride is approximately 1 hour and 30 minutes in total. This includes the round-trip journey along the scenic Naugatuck River.
Are there restrooms on the Christmas train?
No, the standard coach cars do not have onboard restrooms. Restrooms are available at the Thomaston Station. Some of the premium lounge cars may have restrooms, but this should be confirmed when booking your ticket.
Is the train ride wheelchair accessible?
No, unfortunately, the historical nature of the train cars means they are not wheelchair accessible. Boarding the train requires climbing stairs.
What happens if it snows or there is bad weather?
The trains run regardless of rain or snow. The only exception is if the State of Connecticut issues an official order that roads are closed due to treacherous conditions. In that rare case, refunds or rescheduling would be offered.
Can we bring our own snacks or drinks?
The Railroad Museum of New England’s policy states that no outside alcohol is permitted. While you may be able to bring your own non-alcoholic drinks or snacks, it’s a good idea to check their official website for the most current rules.
Other Holiday Train Rides and Attractions in Connecticut
While the Naugatuck Railroad offers a fantastic experience, Connecticut has several other holiday train rides. The Essex Steam Train’s Polar Express is another popular choice. The Connecticut Trolley Museum also has its own festive event. These options offer different experiences, so if you’re looking for an alternative or just want to try something new, these are great places to start your research.
